Conflict occurs when 2 or more people or groups have different viewpoints or perspectives. Dealing with conflict is a skill we can develop and practice. 

Estimated completion time (hours): 0.2

Objectives
By the end of this course, you will be able to

  • Define workplace conflict. 
  • Recognize examples and consequences of constructive and destructive responses to conflict. 


Language: English

Learning how our reactions to conflict may be related to our communication styles is important to help resolve workplace conflict.

Estimated completion time (hours): 0.3

Objectives
By the end of this course, you will be able to

  • Understand how your primary communication style might affect how you respond to conflict.
  • Understand the three ways to constructively deal with workplace conflict. 



Language: English

Learning how our reactions to conflict may be related to our communication styles is important to help resolve workplace conflict.

Estimated completion time (hours): 0.3

Objectives
By the end of this course, you will be able to

  • Understand how your primary communication style might affect how you respond to conflict.
  • Understand the three ways to constructively deal with workplace conflict. 



Language: English

Learning how our reactions to conflict may be related to our communication styles is important to help resolve workplace conflict.

Estimated completion time (hours): 0.3

Objectives
By the end of this course, you will be able to

  • Understand how your primary communication style might affect how you respond to conflict.
  • Understand the three ways to constructively deal with workplace conflict. 



Language: English