Conflict occurs when 2 or more people or groups have different viewpoints or perspectives. Dealing with conflict is a skill we can develop and practice.
Estimated completion time (hours): 0.2Objectives
By the end of this course, you will be able to
- Define workplace conflict.
- Recognize examples and consequences of constructive and destructive responses to conflict.
Language: English
Learning how our reactions to conflict may be related to our communication styles is important to help resolve workplace conflict.
Estimated completion time (hours): 0.3Objectives
By the end of this course, you will be able to
- Understand how your primary communication style might affect how you respond to conflict.
- Understand the three ways to constructively deal with workplace conflict.
Language: English
Learning how our reactions to conflict may be related to our communication styles is important to help resolve workplace conflict.
Estimated completion time (hours): 0.3Objectives
By the end of this course, you will be able to
- Understand how your primary communication style might affect how you respond to conflict.
- Understand the three ways to constructively deal with workplace conflict.
Language: English
Learning how our reactions to conflict may be related to our communication styles is important to help resolve workplace conflict.
Estimated completion time (hours): 0.3Objectives
By the end of this course, you will be able to
- Understand how your primary communication style might affect how you respond to conflict.
- Understand the three ways to constructively deal with workplace conflict.
Language: English