Your interactions with customers set the tone for your long-term relationships. In this course, you will learn how to greet customers and interact with them in a way that makes them repeat customers.
Learning Objectives
- Create a positive first impression
- Describe how to greet customers
- Explain how to interact courteously and professionally with customers
- Describe how to make customers feel welcome
- Explain the importance of being effective and efficient
- Describe how to end an interaction on a positive note
Language: English
Estimated Time (Hrs.): 0.9
Micro-module: No