In this course, you will learn how to work well with customers with all types of disabilities. You will discover general guidelines for working with customers who have a variety of disabilities. You will also find out about special considerations when working with customers who have specific types of disabilities.
Learning Objectives
- List different types of disabilities
- Identify potential obstacles for customers with disabilities
- Use language that focuses on the customer, not the disability
- Describe general guidelines for working with customers with all types of disabilities
- Explain special considerations when working with customers with specific disabilities
Language: English
Estimated Time (Hrs.): 1
Micro-module: No
Micro-module Series: No