Nothing destroys productivity and teamwork like a meeting gone bad. In this course, you will discover when you really need to attend a meeting and what you can do to get the most out of the meeting...
While not all groups are considered teams, all teams are considered groups. For a team to succeed, it is important that its members work together as a unit. In this course, you will learn about the...
For a group to successfully collaborate to accomplish its goal, members must be able to get along and work together. In this course, you will discover how trust, cohesiveness, support, and ethics ...
Group members need to communicate effectively and collaboratively in order to accomplish the group’s common goal. In this course, you will learn how to communicate with group members so that what ...
No matter how responsible, organized, or charismatic you are, if you do not work well with others, you will not have success - on or off the job. In this course, you will learn about the advantages...
An online course is a great way to learn, but it is different from taking a class in a classroom. This course provides tips to help you succeed in an online learning environment.Learning ...
An online course is a great way to learn, but it is different from taking a class in a classroom. This course introduces you to how the online courses are configured and how to navigate them....
Employees who provide customer service are often affected by stress due to the nature of their work. In this course, you’ll learn what you can do to better cope with on-the-job stress.
Learning ...
Many people feel overwhelmed and let stress get the best of them. In this course, you’ll discover how to combat the stress in your life in positive ways.
Learning Objectives
Define ...
The control plan is one of the most important documents used to maintain the gains made during the analysis and improve portions of a Six Sigma project. The control plan is a “living” document that...
Improvements to a process are almost always needed to meet the goals of an organization. Many Six Sigma tools can be used to implement and validate the improvements.Learning ObjectivesList the ...
Statistical Process Control, or SPC, is a quality control methodology that uses statistics to predict variation in processes. SPC is the basis for the control portion of a Six Sigma project....
Properly designed experiments are essential to improving a Six Sigma project and making the project successful. Learning ObjectivesDefine terms associated with the design of experimentsInterpret ...
Six Sigma teams must understand the difference between the types of hypotheses tests to determine the proper test for the problem. Selection of the proper test is determined by the statistical ...
Hypotheses tests are statistical methods of making decisions on the results of a study to determine if the results are truly related, or if they occur by chance. Hypotheses tests differ in the ...
Before any problem can be eliminated or controlled, the cause of the problem must be identified and confirmed. Six Sigma teams use statistical tools to perform an analysis of data to identify and ...
A main goal of a Six Sigma project is to reduce variation in a process. To meet this goal, the Six Sigma team must know the capability and performance of the process before and after improvements ...
Data often consists of measurements of characteristics or conditions. A measurement system analysis is necessary to identify measurement variation and distinguish between measurement and process ...
A random experiment or sample can result in different outcomes. The probability that each outcome will occur can be calculated and charted using different probability distributions.Learning ...
To improve a process or product it is important to know its current status and its status after improvements are made. Valid data must be collected and summarized to verify the status of the ...
In today’s business world, companies cannot remain competitive if they must measure every product’s weight, color, size, strength, and any other characteristic 100 percent. Organizations use ...
The measure portion of the DMAIC methodology provides a Six Sigma team with the tools needed to focus the project on possible causes of problems and solutions to those causes.Learning ...
A wide variety of tools exist for use in the define phase of a Six Sigma project. Each tool can provide insight into an organization's processes and help with the development of a good project plan...
To be successful, a Six Sigma project must be executed by an effective team. Teams evolve over time, passing through definite phases of evolution until they find their place in the organization's ...
To complete the define phase of a Six Sigma project, it is necessary to be able to assess its performance. Business results are measurements of performance that can be applied to the business, ...
The success of a Six Sigma project depends on accurately identifying the current state of a process, and then assessing the problems within the process. A number of management and planning tools ...
Basic project management techniques are key contributors to the success of a Six Sigma project. Creating a project charter and performing risk analysis during the define phase helps a Six Sigma ...
A Six Sigma project often requires a large amount of time from many people, and can be quite costly to the organization. The define portion of the DMAIC continuous improvement model provides the ...
Design for Six Sigma (DFSS) is an application of Six Sigma that encompasses the product design and redesign processes. DFSS makes certain that the voice of the customer is built into every new ...
Six Sigma is the structured, disciplined pursuit of near perfection in the products or services an organization produces. It is based on statistical techniques and tools, and attempts to improve an...
As a supervisor, you have an important part to play in creating a positive work environment that is free from sexual harassment. This module discusses steps you can take to prevent sexual ...
Sexual harassment is an illegal form of sex discrimination. It can have a significant, negative impact on a work environment if left unchecked. This module discusses sexual harassment and steps you...
Effective communication takes work. In this course, you will discover the different forms of communication as well as common barriers to effective communication. You will also learn about the ...
Different types of safety devices help prevent injury while operating a machine. Each type of safety device plays a special role in keeping you safe, whether it is by stopping the machine or ...
Whenever you use machines, you risk machinery-related injuries, such as crushed hands, severed limbs, and blindness. However, you can follow safety guidelines and use machine guards to help protect...
Working with sheet metal can be dangerous due to the nature of the material. Welding and cutting sheet metal involves using compressed gases to produce a high temperature flame. In this course, you...
Power tools require a few more safety precautions than hand tools. Following additional guidelines when working with all types of power tools goes a long way toward keeping you safe in the ...
No matter which manufacturing subindustry you work in, more than likely your job involves working with tools. Whenever you work with hand and cutting tools, you need to follow certain safety ...
Cranes can help you lift, lower, and move heavy loads. Although cranes are a great help when moving materials mechanically, they also come with their own set of safety hazards. In this course, you ...
At times, employees will need to move materials mechanically. To reduce the number of accidents associated with workplace equipment, employers must train employees on how to safely and effectively ...
