Problem-solving works best when a systematic approach is taken. The first step in the process is to define the problem. In this module, you’ll discover how you can accurately identify the root cause of a problem
Learning Objectives
- Understand the importance of correctly defining the problem
- List problem-solving techniques that help you identify a problem’s root cause
- Explain the five whys process
- Build a cause-and-effect diagram
- Describe how to create a flowchart
- Define a problem clearly and concisely
Language: English