Quality planning, quality control, and quality improvement are essential to the success of a quality program. Organizations that are serious about quality have robust quality management systems to ensure these activities are properly supported and implemented.
Learning Objectives
- Define the three key elements of quality and explain how they are related
- Define quality planning
- Define quality control
- Define quality improvement
- Explain the impact of quality improvement on productivity
- Explain the importance of data collection and analysis to quality
- Describe quality audit
Language: English
Estimate Time (Hrs.): 1.1