Course name | Date
CNC-4025 CNC Program Structure for a CNC Machining Center
A CNC machining center program is required to be organized in a specific manner for the controller to understand the instructions within the program. Each instruction must also be organized....
Language: English
Estimate Time (Hrs.): 1
CNC-4026 CNC Addresses for a CNC Machining Center
The address of a word in a CNC machining center program defines the meaning of the word. Understanding the meaning of common words in a CNC program is important to recognize what actions the CNC ...
Language: English
Estimate Time (Hrs.): 2.2
CNC-4027 CNC Machining Center Commands
The instructions written in G code programming that produce an action by a vertical CNC machining center are called commands. A command may require a single word, a block, or multiple blocks....
Language: English
Estimate Time (Hrs.): 1.7
CNC-4028 Organizing a CNC Program for a CNC Machining Center
Building a CNC machining center program that is versatile requires organizing sections into an order that will safely produce a part that meets all of the part’s requirements. Learning ...
Language: English
Estimate Time (Hrs.): 0.8
CRI-1001 What is Critical Thinking?
Critical thinking is one of many ways to think about information, problems you need to solve, or decisions you need to make. This course introduces you to critical thinking skills and how you might...
Language: English
CRI-1002 The Critical Thinking Process
It’s human nature to make quick judgements and fast decisions, but fast decisions are not always the best decisions. The critical thinking process encourages you to slow down, define the problem or...
Language: English
CRI-1003 Developing and Evaluating Arguments
Understanding arguments and how they are constructed makes it easier to analyze another person’s point of view and decide whether you agree with it. Understanding arguments also helps you construct...
Language: English
CUS-1001 Focusing on Your Customers
Customers are integral to the success of any business. In this course, you will find out who your customers are, what customer service is, who provides it, and how it affects a business’s bottom ...
Language: English
Estimate Time (Hrs.): 0.8
CUS-1002 Providing Friendly, Courteous, and Efficient Service
Your interactions with customers set the tone for your long-term relationships. In this course, you will learn how to greet customers and interact with them in a way that makes them repeat ...
Language: English
Estimate Time (Hrs.): 0.9
CUS-1003 Communicating Effectively with Customers
Whether you are interacting with internal or external customers, effective communication is vital. Effective communication makes it possible to understand your customers’ needs. Learning ...
Language: English
Estimate Time (Hrs.): 2
CUS-1004 Identifying and Meeting Customer Needs
While some customers may know right away what they would like from a business, others do not know which products or services they are interested in. In this course, you will discover how to ask ...
Language: English
Estimate Time (Hrs.): 1
CUS-1005 Building Customer Relationships
Serving your customers in such a way that you build strong relationships with them helps create loyal, repeat customers. In this course, you will learn what you can do on a customer service front ...
Language: English
Estimate Time (Hrs.): 0.8
CUS-1006 Respecting Diversity in Your Customers
If you are not accustomed to working with customers who are different from you, you may not be sure how to interact with them. In this course, you will learn guidelines for working with customers ...
Language: English
Estimate Time (Hrs.): 0.8
CUS-1007 Better Serving Customers with Disabilities
In this course, you will learn how to work well with customers with all types of disabilities. You will discover general guidelines for working with customers who have a variety of disabilities. ...
Language: English
Estimate Time (Hrs.): 1
CUS-1008 Dealing with Difficult Customers
In customer service, you encounter a wide range of customer personalities. While some customers are fun to work with, others are hard to work with no matter the situation. Others are simply angry. ...
Language: English
Estimate Time (Hrs.): 1
CUS-1009 Responding to Customer Complaints
When you work in customer service, dealing with unhappy customers is unavoidable. In this course, you will learn how to respond to customer complaints. You will also discover a problem-solving ...
Language: English
Estimate Time (Hrs.): 1.4
CUS-1010 Managing Conflict with Internal Customers
Difficult situations do not occur only with your external customers; they can occur with your internal customers as well. In this course, you will learn why conflict with internal customers occurs ...
Language: English
Estimate Time (Hrs.): 1.5
CUT-2001 Drill Bits
Drill bits are used in conjunction with drill motors to drill holes in workpieces. In this course, you will learn about drill bits and how to choose the right bit for the hole you are drilling....
Language: English
Estimate Time (Hrs.): 0.8
CUT-2002 Drill Guides and Drill Stops
Two commonly used drilling attachments are drill guides and drill stops. Using these attachments will make it easier to drill a quality hole. Learning Objectives List the parts of a drill ...
Language: English
Estimate Time (Hrs.): 0.9
CUT-2003 Countersinking Tools
A countersink is a conical hole cut into material that allows the head of a fastener to sit flush with the surface of the material. Flush head fasteners improve aerodynamics, prevent trip hazards, ...
Language: English
Estimate Time (Hrs.): 1.3
CUT-2008 Cutting Fluids
Cutting fluids are vital to the success of most machining operations on CNC machines. It is important to understand the properties and proper maintenance of the various cutting fluids. Learning ...
Language: English
Estimate Time (Hrs.): 1.5
CUT-2009 Cutting Tool Materials
Many different types of cutting tool material are available, and how they interact with whatever you are cutting plays a key role in the success of a machining operation. In this course, you will ...
Language: English
Estimate Time (Hrs.): 1.2
CUT-2010 Indexable Tool Holders
Several machining operations can use indexable tools. In this course, you will learn the difference between indexable turning tool holders and indexable boring bar holders. You will also discover ...
Language: English
Estimate Time (Hrs.): 2.1
CUT-2011 Inserts
Many different types of inserts exist. Fortunately, many inserts are versatile, and you can uase them for multiple tasks. In this course, you will discover the common insert shapes for CNC lathes. ...
Language: English
Estimate Time (Hrs.): 1.2
CUT-2012 Solid Cutting Tools
Solid cutting tools are widely used in CNC lathes and machining centers. Understanding the terms associated with these tools and how a tool is selected is important information for all CNC team ...
Language: English
Estimate Time (Hrs.): 1.9
DIS-1001 Workplace Discrimination and the EEOC
The Equal Employment Opportunity Commission enforces certain federal laws against discrimination in the workplace. Understanding the role of the EEOC will help you prevent or respond to ...
Category: Discrimination
Language: English
DWG-1001 Introduction to Blueprints
A blueprint is the primary means of communicating the requirements of a product to all those involved in manufacturing or building the product. Understanding how to read and interpret a blueprint ...
Language: English
Estimate Time (Hrs.): 1.7
DWG-1002 Engineering Drawing Terminology
Words and phrases you use in everyday conversation have different meanings when applied to reading an engineering drawing. In this course, you will learn the meanings of words and phrases as they ...
Language: English
Estimate Time (Hrs.): 1.5
DWG-1003 Engineering Drawing Views
The key to reading an engineering drawing is understanding how to visually interpret product illustrations. In this course, you will learn how the views on an engineering drawing are arranged and ...
Language: English
Estimate Time (Hrs.): 1.6
DWG-1004 Engineering Drawing Lines
There are many types of lines used to define the shape of an object on an engineering drawing. Each type has a specific function in the definition of the object.Learning Objectives Identify ...
Language: English
Estimate Time (Hrs.): 1.3
DWG-1005 Dimensions and Tolerances
Dimensions and tolerances are used to define the required distances between lines, planes, and points on an object.  Learning Objectives Define a feature Define a ...
Language: English
Estimate Time (Hrs.): 2.1
DWG-1007 Blueprint Terminology
Some words and phrases you use in everyday conversation have different meanings when applied to blueprint reading. In this course, you will learn the meanings of words and phrases as they are used ...
Language: English
Estimate Time (Hrs.): 1.4
DWG-1008 Blueprint Views
The key to blueprint reading is understanding how to visually interpret product illustrations. In this course, you will learn how blueprints are drawn and how to see a three-dimensional object on...
Language: English
Estimate Time (Hrs.): 2
DWG-1009 Blueprint Lines
The picture area of a blueprint is the engineer’s answer to a design problem. The engineer puts the answer on a drawing using lines and symbols that are common to the industry. In this course, you ...
Language: English
Estimate Time (Hrs.): 1.3
DWG-1010 Blueprint Dimensions and Tolerances
Dimensions and tolerances are used to define the distances between lines, planes, and symbols on a blueprint. In this course, you will learn how dimensions and tolerances make it possible to mass ...
Language: English
Estimate Time (Hrs.): 1.6
DWG-1011 Blueprint Symbols
Blueprints have unique standardized symbols that are used to communicate additional information about the product. Recognizing these symbols and their meanings is the final step to effectively ...
Language: English
Estimate Time (Hrs.): 1.6
DWG-2001 Geometric Dimensions and Tolerances
Size dimensions can often restrict a feature more than is needed. When the shape or form of a feature is more important than its size, a geometric dimension and tolerance is typically used.Learning...
Language: English
Estimate Time (Hrs.): 1.4
DWG-2002 Assemblies and Fits
The ability to read an assembly drawing and identify the components is important to many people working in manufacturing. It is also important to understand how dimensions and tolerances affect how...
Language: English
Estimate Time (Hrs.): 1
DWG-2003 Threads and Fasteners
Threaded fasteners are frequently used in assemblies. Understanding the terms associated with threads and threaded fasteners is important for anyone working with fasteners and other parts with ...
Language: English
Estimate Time (Hrs.): 1.3
DWG-2007 Engineering Communication
Manufacturing a product requires a great amount of communication among all the people involved. Much of the communication must come from engineers. Engineers use a variety of methods to communicate...
Language: English
Estimate Time (Hrs.): 1.5